Many industries use trucking companies to deliver raw materials and finish products across the United States. They are critical for reducing costs and satisfying their customers. They also impact their business and keep it running smoothly. Therefore, they need to know if they have all the mandated permits such as UCR Permits and license to operate across state lines.
Whether you need them temporarily or regularly to deliver goods at the right location on time and safely, the right trucking company will be of great help. But, before hiring a trucking company, you must ensure they are reliable and the right company that can work effectively and meets their daily operations. Read on as Global Multi Services explains things to consider when choosing a trucking company.
Building a reputable trucking company takes years and can be destroyed in seconds. And trucking companies understand their reputation and connections are what drive their business. Therefore, before hiring a trucking company to haul to freight, check their compliance, Safety, and Accountability from the Federal Motor Carrier Safety Administration website. You can also ask the company for references if you cannot find any background information.
Security And Experience
Getting your freight to its destination undamaged and on time is very important in every business. Hence you need a company that prioritizes safety. They must carefully check the packaging before and after shipping to ensure that your freight is undamaged and intact. And trucking companies with years of experience can fulfill this. However, you must ensure they have rich experience in the areas of your interest. They should also be well-versed in handling all the technical, legal, and other related issues that come across during transportation.
The Unified Carrier Registration is mandatory for trucking companies operating interstate in the United States. They must register in their base jurisdiction to obtain URC Permit and pay annually based on the total number of vehicles in their fleet. Therefore, it is vital always to check if the trucking company you want to hire is up-to-date with their UCR Permit. These also show their competency, capability, reliability, and compliance to the Department of Motor Vehicles.
The trucking company you choose must be knowledgeable enough to handle all your queries related to your freight transportation. They should have the necessary information and expertise in intrastate, interstate, and international hauling. These include state-of-the-art equipment, technology to access real-time information such as live location, satellite tracking, route information, and many more about your freight. They should also provide shipment information in just a few clicks on a computer or smartphone.
Good Customer Service
Customer service is key to reliability and reputation. It is a top priority for many trucking companies, but others often neglect it. When inquiring about the trucking company, try to know whether their commitment to their customers runs deep within the company. Notice the first person you speak with on the phone, meet in the office to the other staff. You may want to look elsewhere if you find any red flags or feel dissatisfied with the service.